Duderstadt Center Printing
- Where are the Duderstadt Center printers?
- Do pages that I print in the Duderstadt Center count toward my CAEN quota or my ITCS quota?
- How do I check my ITCS printing quota?
- How do I print to the ITCS printers in the Duderstadt Center from my laptop?
- How do I print to a Duderstadt Center color printer?
- My document was not printed correctly in the Duderstadt Center? How do I get a refund?
Where are the Duderstadt Center printers?
Consult the list of printers available in the Duderstadt Center.
Note: CAEN does not operate or maintain any printers in the Duderstadt Center. These printers are owned and operated by ITCS. For any questions or problems regarding these printers please contact ITCS Sites:
Do pages that I print in the Duderstadt Center count toward my CAEN quota or my ITCS quota?
Printers in the Duderstadt Center are owned and operated by ITCS Sites. This means that each page you print will be deducted from your ITCS Basic Computing Package (BCP). To check the balance in your BCP, visit the following ITCS web site:
How do I check my ITCS printing quota?
If you regularly use ITCS black & white printers (such as those located in the Duderstadt Center), be sure to check your printing balance regularly. To check the balance in your Basic Computing Package (BCP), visit the following ITCS web site:
How do I print to the ITCS printers in the Duderstadt Center from my laptop?
ITCS provides a web service that allows you to upload documents to ITCS spoolers, such as those in the Duderstadt Center. Pages that you print will be deducted from your Basic Computing Package (BCP). For more information, please visit:
How do I print to a Duderstadt Center color printer?
ITCS Sites color printers are available at the Duderstadt Center on North Campus. Color printers are available in 2nd Floor South and 3rd floor Northeast sections of the Duderstadt Center. You can print to these printers using the same commands as with any other printer, and all fees will be charged to your U-M student account.
Note: Rebates for bad pages due to unexpected colors, low resolutions, or accidental selections of the printer are viewed as "user mistakes" and unfortunately are not subject to a rebate. If you have any problem with the printers in the Duderstadt Center, you will need to email ITCS Sites at sites@umich.edu, or call them at 734-647-4837 (S-ITES on a campus phone).
My document was not printed correctly in the Duderstadt Center? How do I get a refund?
CAEN does not operate the printers in the Duderstadt Center. These printers are owned and operated by ITCS Sites.
Questions or problems regarding the operation of printers in the Duderstadt Center should be directed to ITCS Sites:
