• Skip to Main Content
  • Go to the Website's Home
  • Go to Website News
  • Go to About this site
  • Skip to Audience Navigation Menu
  • About
    • Welcome to the College
    • Facts and Figures
    • Message from the Dean
    • Visit Us
    • College Administration
    • News Center
    • More...
  • Research
    • Research
    • Departments
    • Faculty Directory
  • Admissions
    • Undergraduate Admissions
    • Graduate Admissions
    • Undergraduate Recruiting
    • Graduate Recruiting
    • More...
  • Academics
    • Course Guide/Bulletin
    • Departments
    • Teaching
    • Programs and Degrees
    • Support Services
    • More...
  • Departments
    • Aerospace Engineering
    • Atmospheric, Oceanic and Space Sciences
    • Biomedical Engineering
    • Chemical Engineering
    • Civil and Environmental Engineering
    • Electrical Engineering and Computer Science
    • Industrial and Operations Engineering
    • Materials Science and Engineering
    • Mechanical Engineering
    • Naval Architecture and Marine Engineering
    • Nuclear Engineering and Radiological Sciences
  • Support the College
    • Giving
    • Involve Yourself
    • Corporate Relationships
    • More...
  • Information for:  
  • Alumni
    • Alumni Website
    • Alumni Society
    • Get Involved
  • Students
    • Academic Calendar
    • Course Guide/Bulletin
    • Financial Aid
    • Career Resources
    • Advising Center
    • More...
  • Faculty
    • College Faculty Meetings
    • Getting Research Funding
    • Employment Opportunities
    • More...
  • Staff
    • Department Listing
    • College Administration
    • Contacts
    • Faculty Directory
    • Staff Handbook
    • Employment Opportunities
    • More...
  • Friends
    • K-12 Outreach
    • Parents Weekend
    • Community Service Projects
    • Contacts
  • Corporations
    • Corporate Relations
    • Sponsoring Research
    • Opportunties for Interaction
    • Professional Education
    • Technology Transfer and Licensing
    • More...

CAEN

CAEN

  • About CAEN
    • Introduction
    • A Student Guide to CAEN
    • Policies
    • Organizational Chart
    • Employment
    • Hours of Operation
  • Computer Labs
    • Overview
    • Guidelines
    • Comparison Chart
    • Lab Descriptions
    • Lab Map
    • Realtime Lab Monitor (external link)
    • Reserving a Lab
    • Document Scanners
    • Virtual CAEN Labs
  • Computing Accounts
    • Overview
    • Obtaining an Account
    • Account Eligibility & Fees
    • Expiration of CAEN Accounts
    • Backups & Restorations
    • Passwords at U-M
  • Connecting to CAEN
    • Overview
    • Linux Login Servers
    • Secure File Transfer Protocol (SFTP)
    • Secure Shell (SSH)
    • Virtual CAEN Labs
    • Virtual Network Computing (VNC)
    • Virtual Private Network (VPN)
    • X11 Connections
  • Departmental Services
    • Overview
    • CAEN Operating Environment (COE)
    • Course Support
    • Data Storage
    • Instructional Technology
    • Network Support
    • Software Licensing
    • Ordering & Purchasing
  • Email
    • Overview
    • U-M Exchange Accounts
    • Group Email Distribution
    • CoE Email Lists
    • Recent Service Changes
    • Frequently Asked Questions
  • Help & Support
    • Overview
    • The CAEN Hotline (external link)
    • The CAEN Service Center (external link)
    • Search Documentation (external link)
    • Frequently Asked Questions (external link)
    • Administrative Forms (external link)
  • Information Security
    • Information Security at the College
    • IT Security Recommendations
    • Recent Announcements (external link)
  • Network & Wireless
    • Overview
    • Departmental Services
    • Ethernet Connections
    • Name Service (DNS) Requests
    • Network Status (external link)
    • Wireless Networking
  • Printing
    • Overview
    • Page Allocations & Costs
    • Printer Names & Locations
    • Using the Xerox Printers
    • Web Printing
    • Frequently Asked Questions (external link)
  • Software & Licensing
    • Overview
    • Software Listing
    • Course Software Requests
    • Departmental Licensing
    • Online Documentation
    • User-Contributed Software
    • Linux Utility Programs
  • Web Services
    • Overview
    • Content Management System
    • Forms Application
    • Google Search Appliance
    • Group Web Space
    • Tips on Web Photos
    • Statistics (external link)
Contact CAEN Support
(external link warning) Link goes to external page

Home  /  CAEN  /  Frequently Asked Questions  /  Email  /  General Information  /  I received a message from my friend/colleague, but they say they did not send it; also, why do I keep getting these 'Returned Mail' messages when I never sent the message? What is going on?

I received a message from my friend/colleague, but they say they did not send it; also, why do I keep getting these 'Returned Mail' messages when I never sent the message? What is going on?

In general, you and your friend's accounts probably were not "hacked." This is more likely the result of a common practice used to propagate spam and email viruses. One of the current spamming techniques is to forge the From: field, or header, of an email message to make it appear to come from someone else. This can be a real address, and it could be yours. If your email address was used, it (along with others) was probably chosen at random by a spammer’s web-crawler, or possibly a virus on someone's computer who had your address in their address book. The spammer's forge the email headers in the hope to fool spam filters and/or obscure their identity.

This is why you cannot always trust email on the basis of who it appears to be from. There is an audit trail available that shows which machine relayed this message. This information is contained in the mail headers. Spammers like to forge the IP addresses of the relaying email servers, as well as email addresses, so this information cannot always be trusted.

In interpreting the random 'Returned Mail' messages you may receive, it is usually the case that the message was not actually sent from your account; instead the From: header was simply forged as described above. You received the bounced message because if the email server cannot deliver the message (user does not exist, user over quota, etc.), it is sent back to the sender which has fraudulently been set to be you. Every day, users all over the world receive bounced messages like these. You are best served by hitting the Delete button and forgetting about it.

For more information on forged email, see these useful links:

  • http://virusbusters.itcs.umich.edu//forged_spam.html
  • http://www.itcs.umich.edu/itua/spoofing/


CSS 2.1 Valid
University of Michigan
  • Contact Us
  • Site Map
  • Site Feedback
  • Accessibility
  • Emergency Procedures
  • Jump to top of the page
© 2008 College of Engineering, University of Michigan
Last edited on: 1/1/2008