To determine the server where your email is delivered, look at the E-Mail Forwarding Address field of your UMOD entry. The server will be listed in email address form. For example:

uniqname@mail.umich.edu

where uniqname is your U-M uniqname. This means your email is delivered to the main U-M email server: mail.umich.edu. If your E-Mail Forwarding Address looks like this:

uniqname@adsroot.itcs.umich.edu

then it means that your email is delivered to the U-M Exchange server.

As a result of the way email is routed at U-M, the E-Mail Forwarding Address field in UMOD entries may not contain uniqname@umich.edu or uniqname@engin.umich.edu. UMOD entries containing such an address will cause email to loop and be returned to the senders. Instead, this field must be set to uniqname@server, where server is the exact name of the email server from which you access your email. CAEN will often modify UMOD entries for College of Engineeing users who have uniqname@umich.edu in the E-Mail Forwarding Address field, so email delivery will continue as expected, and notify them about this change.

Below are some common questions related to modifying one's UMOD entry; click here for instructions on forwarding your email to another address. Any further questions can be directed to Contact CAEN:

What is the E-Mail Forwarding Address in UMOD used for?
It is used by ITCS email hubs to route all email addressed to your uniqname@umich.edu and uniqname@engin.umich.edu addresses to the specific email server which contains your inbox.

What do I do if I want to keep my CAEN and ITCS email separate?
You can filter your email based on the To: and Cc: field to keep your email separate.

How do I change my UMOD entry?
The UMOD can be accessed on the web at directory.umich.edu. If you modify your UMOD entry, please make sure the E-Mail Forwarding Address field is uniqname@server, where server is the exact server from which you access your mail. If you read your email at ITCS, the server is mail.umich.edu. If you read your email using the U-M Exchange server, the server is adsroot.itcs.umich.edu.

Do I have to announce to others that my email address is, for example, uniqname@mail.umich.edu?
No. CAEN recommends that users simply give out uniqname@umich.edu as their email address.

Should I use uniqname@mail.umich.edu as the From: address in my email program when I am sending email?
No. You should configure your email program to use uniqname@umich.edu as the From: address.

Why should I care about my E-Mail Forwarding Address?
Nearly all students, faculty and staff with a stable email environment will not care. You will only care about this if you ever change the specific email server that holds your "inbox." This is especially important for students who do tend to change their email address, either to use a different ISP during the summer or during internships, or after changing majors in to or out of the College of Engineering.

What address will others see if they get my information from http://directory.umich.edu?
They will only see uniqname@umich.edu, which is the “E-Mail Address” field in the directory. The contents of the “E-Mail Forwarding Address” field will not be viewable to others.

How should I enter email addresses in groups that I maintain in http://directory.umich.edu?
For people with umich.edu addresses, just enter their uniqname and let the directory find their email address. You do not need to enter the email address with an @ sign. For example just use joeuser and not joeuser@umich.edu. For people from other sites, enter their complete email addresses (for example, joeuser@berkeley.edu).