How can I access my Exchange account without using Microsoft Outlook or Entourage?
Note: Logging into your Exchange account requires that you know your ITCS Active Directory (UMROOT) password. This password is different from your ITCS Kerberos (UMICH.EDU) password. If you have never set this password before and/or you are having trouble logging in, you should reset your ITCS Active Directory (UMROOT) password on the following ITCS web page:
Contact ITCS at 764-HELP for questions or further help with the password.
Click the link below corresponding to your email client:
- Outlook Web Access
- Outlook Express
- Mozilla Thunderbird
- Mac OS Mail.app
- Eudora (Windows)
- Eudora (Mac OS)
- Pine & PC-Pine
Outlook Web Access
Exchange accounts can be accessed using most web browsers at:
Note: It is recommended that you use Internet Explorer to take advantage of the full functionality of Outlook Web Access.
Outlook Express
Mozilla Thunderbird
- From the Tools menu, select Account Settings...
- In the left menu, click on Server Settings
- Change the Server Name to: imap-exchange.umich.edu
- Ensure that the correct port number is set to: 993
- Change the User Name to: umroot\uniqname
- Under Use secure connection, select: SSL
- In the left menu, click on: Outgoing Server (SMTP)
- Highlight your default SMTP server entry, and click the Edit... button
- For the Server Name enter: smtp-exchange.umich.edu
- For the Port enter: 587
- For Use secure connection, select: TLS
- Click OK to close the SMTP Server window
- Click OK to close the Account Settings window
Mac OS Mail.app
- From the Mail menu, select Preferences
- Click the Accounts button at the top of the window
- In the list of accounts on the left side of the window, select your current account
- Click the Account Information tab
- From the Account Type menu select: IMAP
- Change the Incoming Mail Server to: imap-exchange.umich.edu
- Change the User Name to: umroot\uniqname
- Click the Server Settings... button at the bottom of the window
- For Outgoing Mail Server enter: smtp-exchange.umich.edu
- For the Server port enter: 587
- Check the box for: Use Secure Sockets Layer (SSL)
- From the Authentication menu select: Password
- Click OK to close the SMTP server settings window
- Click the Advanced tab in the Accounts window
- Make sure to check the Use SSL box
- From the Authentication pull-down menu, select Password
- Close the Accounts window
Eudora (Windows)
- From the Tools menu, select Options
- Select the Checking Mail button in the left menu
- Change the Mail Server to: imap-exchange.umich.edu
- Change the User Name to: umroot\uniqname
- In the Secure Sockets when Receiving section, select Required, Alternate Port from the pull-down menu
- Select the Incoming Mail button in the left menu
- Make certain that the IMAP Mailbox Location Prefix field is empty
- Under Authentication style, select Passwords
- Select the Sending Mail button in the left menu
- Set the SMTP server to: smtp-exchange.umich.edu
- Make sure the check the boxes next to Allow authentication, Immediate send, Send on check, and Use submission port (587)
- For the Secure Sockets when Sending drop-down menu, select: Required, STARTTLS
- Click OK
Eudora (Mac OS)
- From the Eudora menu, select Preferences...
- Select the Checking Mail button in the left menu
- Change the User Name to: umroot\uniqname
- Change the Mail Host to: imap-exchange.umich.edu
- Ensure that IMAP is checked under Mail Protocol
- Select the Sending Mail button in the left menu
- Change the SMTP Server to: smtp-exchange.umich.edu
- Make sure the check the boxes next to Allow authorization, Immediate send, Send on check, and Use submission port (587)
- Scroll down the left menu until you see the option for SSL and click to select it
- For SSL for IMAP, change the setting to Required (Alternate Port)
- For SSL for SMTP, change the setting to Required (TLS)
- Under Standard Port SSL Negotiation select: TLS 1.0 (Cyrus)
- Under Alternate Port SSL Negotiation select: Maximum Compatibility
- Click OK
