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CAEN

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Home  /  CAEN  /  Frequently Asked Questions  /  Computing Accounts

Contact CAEN Support

Computing Accounts

  • CAEN Accounts
    • What is a CAEN computing account? How is it different from my ITCS account?
    • What are my rights and responsibilities concerning my CAEN account?
    • Who can have a CAEN account?
    • How do I get a CAEN account?
    • I am an new, incoming student to the College of Engineering. When do I get my CAEN computing account?
    • I am not an Engineering student, but I am taking an Engineering course and/or am a member of an Engineering student team. Can I have a CAEN computing account?
    • I am not registered for classes in the Fall or Winter semester. What will happen to my account?
    • Can I use the CAEN labs during the Spring or Summer if I am not enrolled in courses?
    • How long will my CAEN account remain active after I graduate?
    • Every time I try to log into a Linux workstation, I either immediately get logged out or simply cannot run any software. What is wrong?
    • Whenever I attempt to log into a CAEN Windows computer, I get a message stating "The Group Policy Client service failed the logon." How do I fix this?
    • I tried to log into a CAEN Windows computer, and I received an error stating that my account was 'Disabled' or 'Locked out.' What happened?
    • What do I do if I think someone is using my account?
    • Does CAEN provide any sort of alumni account service for those who graduate from the CoE?
  • Personal Data Storage (NAS)
    • What is my personal storage space, or Windows home directory?
    • How do I access my storage space?
    • Who is eligible to receive personal storage space from CAEN?
    • Which password should I use when logging in to access my storage space?
    • Can I get more personal storage space?
    • How do I check the quota usage in my personal storage space?
    • Why can't I save anything to the Desktop or Documents folder on a CAEN PC?
    • Why can't I copy a particular file to my storage space?
    • When I connect to the Internet from home, I cannot access my NAS space or mount it as a network drive. Why is this, and how can I get around it?
  • AFS Home Directories
    • What is AFS?
    • What does it mean to have AFS file space / an H: drive?
    • How can I access my AFS storage space from home?
    • How do I check my AFS quota usage? What should I do if I am over my AFS quota?
    • Can I get more AFS file storage space?
    • What is the difference between AFS at ITCS (umich.edu) and CAEN (engin.umich.edu)?
    • How can I mount/map my H: drive from my home computer to access my AFS space?
    • How do I set file permissions and access control in AFS?
    • How do I create and manage protection (pts) groups in AFS?
    • Why can't I open/save a file directly from/to AFS in Windows?
    • Where can I find more information about my AFS home directory?
  • Course Directories
    • What are course directories?
    • How do I set up course directories for my students?
    • How do I access my CAEN course directory?
    • How do I retrieve the files that were in my course directory last semester?
    • How do I get storage space to post my course information on the web?
    • I have an AFS course directory with ITCS. How do I use this directory to post course information on the web?

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